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Intercultural communication refers to the situation in the communication between the individuals or community of different cultural and the linguistic origins.Carbaugh (2013) mention that in case of business communication it plays effective role.The sender should present his words properly and maintain a suitable body language.
Therefore, I need proper training to improve my intercultural communication skills so that I can improve myself to talk with people of different languages.
By adopting the intercultural communication skills, I shall be able to understand the different perspective of different people and I shall be able to understand the different culture of different country and community.
It helps to know about the different people of different culture.
I found that the intercultural communication helps to reduce the cultural differences in between the employees of different cultures.
The intercultural communication has various theories that help to improve the present and future professional career.
Some of the theories are cultural convergence, communication accommodation theory and intercultural adoption.I found that to continue a business the persons should communicate properly.The important points that needs to be consider are the development of the cultural sensitivity, careful encoding, selective transmission, follow up actions, use of proper expression, gesture and avoid the idioms and regional words and phrases (Ruben 2016).However, the intercultural communication does not account for the cultural dynamism of the culture (Nakayama and Martin 2014).It helps to avoid the cultural conflicts and build a good relationship in the business communication.It helps to find out that how the culture affects the communication.It helps to describe a wide range of the communication process in an organization that is made of individuals from various cultures, ethnic, religious, education and social background. According to Mindess (2014), the perspective of people of different countries needs to understand.In case of communication, people should trust on the medium of communication.Besides the language, the intercultural communication focuses on the social attributes, cultures of various groups of people and thought patterns.In case of cross cultural business communication, the employees need proper training and coaching to develop their intercultural communication.Cross culture understanding is related with the responsibilities to handle tasks and delivery of the services (Martin and Nakayama 2015).