Problem Solving Mind Tools

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The manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do.

It brings together the 100 most important leadership skills—as voted for by 15,000 managers and professionals worldwide—into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be.

Bryan Mattimore is Co-Founder of Growth Engine, an 18-year old innovation agency based in Norwalk, CT.

Bryan has facilitated over 1,000 ideation sessions and managed over 200 successful innovation projects leading to over $3 billion in new sales. When asked about the first critical component to successful problem solving, Mattimore says, “Defining the challenge correctly, or ‘solving the right problem’ …

Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects.

These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle.“Problems and conflicts occur in all groups and teams in the workplace, but if leaders involve everyone in working through, they will foster cohesion, engagement, and buy in.Everybody wins.” Although problem solving techniques vary procedurally, experts agree that the first step in solving a problem is defining the problem.Along the way, experts weigh in on the importance of problem solving, and offer tips and tricks.Problem solving is the process of working through every aspect of an issue or challenge to reach a solution.His doctoral research and executive education engagements have seen him focus on corporate strategy, decision making and business performance with a variety of corporate clients including Hershey’s, Chevron, Fender Musical Instruments Corporation, Intel, DP World, Essilor, BBVA Compass Bank.He explains some of the basic psychology behind problem solving: “When our brain is engaged in the process of solving problems, it is engaged in a series of steps where it processes and organizes the information it receives while developing new knowledge it uses in future steps.Joe Carella is the Assistant Dean for Executive Education at the University of Arizona.Joe has over 20 years of experience in helping executives and corporations in managing change and developing successful business strategies.In recent years, however, there has been a rise in psychology-driven problem solving techniques, especially for the workplace.In fact, the psychology of how people solve problems is now studied formally in academic disciplines such as psychology and cognitive science.


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