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For these, see our sections on Creativity for step 2 (generating alternatives); Decision Making for step 3 (evaluating and selecting alternatives); and Project Management for step 4 (implementing solutions).The articles in this section of Mind Tools therefore focus on helping you make a success of the first of these steps – defining the problem.
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If you commit yourself too early, you can end up with a problem statement that's really a solution instead.
For example, consider this problem statement: "We have to find a way of disciplining of people who do substandard work." This doesn't allow you the opportunity of discovering the real reasons for under-performance.
We look at these, and then review some useful, well-established problem-solving frameworks.
The key to a good problem definition is ensuring that you deal with the real problem – not its symptoms.Click on the cover image above to read some pages of this book!The Excel Problem Solving Workbook Year 8 has been specifically written for the YEAR 8 AUSTRALIAN CURRICULUM MATHEMATICS COURSE.This book aims to give Year 8 Mathematics students a step-by-step process for both the Problem Solving and Reasoning proficiency strands of the new curriculum.This workbook features 80 different smile-inducing comic strips that help mini mathematicians build their skills through story problems.So it follows that when you're taking this more formal approach, your problem is likely to be complex and difficult to understand, because there's a web of interrelated issues.The good news is that there are numerous tools you can use to make sense of this tangled mess!A fundamental part of every manager's role is finding ways to solve them.So, being a confident problem solver is really important to your success.The CATWOE checklist provides a powerful reminder to look at many elements that may contribute to the problem, and to expand your thinking around it.When your problem is simple, the solution is usually obvious, and you don't need to follow the four steps we outlined earlier.